Check out some of our most frequently asked questions. If you can't find your answer here, feel free to contact us anytime. We will respond within 24 hours.

Our Products

One Horse Threads® is an authentic brand established in 2013 with a passion for creativity & horses. All of our products are professionally designed in Charleston, SC. We work with multiple manufactures throught the USA to produce our products.

Our Unisex tees fit true to mens sizing. Although they are technically mens sizes, they do not fit only as mens style would. They are soft, light and classic slim fit. (Not boxy!) Please note this is a unisex style shirt so if you prefer a fitted style, you may prefer to size down. However, please consult the included size chart to make any sizing decisions.

Our shirts are screenprinted in the USA. We import fabrics from around the world. They are made of a 40 thread count, either combed cotton/poly fabric or 100% cotton. for a delectably soft, authentically Our t-shirts are lightweight and rediciously soft!

Orders

All orders ship within 1-3 business days. Shipping time varies on location. Domestic orders take 3-6 days in transit. International orders will take anywhere from 15-23 days.

Most likely. Every country has different regulations on how they handle imported goods. We do not pre-pay or cover any import fees.

Once your order has been shipped, you will receive an email with a USPS tracking link. Please allow 24hrs for the link to activate. Once the packages leaves the US, the tracking links may not update but the package is still on its way.

Returns & Exchanges

We want you to be 100% satisfied with your purchase. Items in new condition (unworn/unwashed) can be returned or exchanged within 45 days of delivery. All sale items are final sale. Please note that original shipping charges are non-refundable. If we made a mistake or the item arrived defective, please contact us and we’ll of course make things right.

Need to make a return? It is easy! Email: info@onehorsethreads.com with your order #, item name, and the reason for your return. For exchanges include the new size that you prefer.

Once delivered into our warehouse, returns can take up to 14 days to process. You will receive a confirmation of your refund via email. The money should appear in your bank account within 3-5 working days. Refunds will only be made to the card used for the purchase.